Returns & Exchanges

At HyperX, we stand behind our gear with a 30-day money-back guarantee to ensure you have the ultimate gaming experience. If you are not completely satisfied with your purchase, we offer a streamlined return process for all eligible high-performance electronics and accessories.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process and confirm eligibility.

• 2.
  Package Your Gear

  Securely place the item in its original packaging including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Attach Shipping Label

  Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned hardware, we will issue a credit to your original payment method within 7 to 10 business days.